Our Commitment

At Univerus, we are committed to ensuring digital accessibility for all users, including people with disabilities. We continually work to improve the user experience of our public-facing digital platforms and aim to apply relevant accessibility standards wherever reasonably possible.

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Conformance Status

Univerus strives to conform to WCAG 2.1 Level AA standards across our primary website and related public-facing digital content. We recognize that some legacy content or third-party integrations may not yet fully meet these standards and are actively working to address accessibility where feasible.

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Accessibility Features

To support an inclusive experience, we focus on the following areas:

• Navigation: Ensuring the site can be navigated using a keyboard and assistive technologies

• Visual Design: Maintaining sufficient color contrast and providing alternative text for non-decorative images

• Structure: Using clear headings and labels to support screen readers

 

Feedback and Contact Information

We welcome feedback on the accessibility of the Univerus website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

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Email: info@univerus.com
Phone: 1-604-471-2039

Mailing Address:
202-3292 Production Way
Burnaby, BC V5A 4R4
Canada

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We aim to respond to accessibility-related inquiries within five business days where reasonably possible.

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Formal Complaints

If you are not satisfied with our response, you may have the right to file a complaint with a relevant accessibility or human rights authority in your jurisdiction, in accordance with applicable laws and regulations.