At Univerus, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information across Univerus.com and our affiliated companies and Business Units. Our services are used by organizations and professionals around the world.

 

By using our website or services, you agree to the practices described in this policy.

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1. Scope and Our Business Units

This Privacy Policy applies to all personal information processed by Univerus Software Inc. and its affiliated companies and Business Units. Because we operate multiple solutions and brands, personal information may be shared within the Univerus organization where necessary to deliver services, support operations, or improve our offerings.

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2. Information We Collect

We collect only the information necessary to operate our business and provide our services.

Information You Provide

• Name, email address, phone number, and company details

• Information submitted through contact forms

• Job application information, including resumes and employment history

 

Automatically Collected Information

• IP address, browser type, device information, and website interactions
  This information is collected through cookies and similar technologies.

 

Customer Data

When you use our software solutions, Univerus processes data on behalf of its customers to deliver contracted services. In these cases, Univerus acts as a service provider or data processor, and customers control the data stored in their accounts.

 

3. How We Use Your Information

We use personal information for legitimate, professional purposes, including:

• To provide services, including software delivery and customer support

• To communicate, including responding to inquiries and sending service-related updates

• To improve our offerings through analytics and performance insights

• For security, compliance, and fraud prevention

 

Legal Basis for Processing

Where required by applicable law, personal information is processed based on your consent, the performance of a contract, compliance with legal obligations, or legitimate business interests.

 

4. How We Share Information

We do not sell your personal information or share it with third parties for their own marketing purposes. Information may be shared only in the following circumstances:

• Within Univerus, including affiliated companies and Business Units, for operational purposes

• With trusted service providers that support hosting, communications, analytics, or payment processing

• For legal reasons, including compliance with applicable laws or protection of legal rights

• As part of a business transaction such as a merger, acquisition, or asset sale

 

5. International Data Transfers

Univerus is headquartered in Canada and operates globally, including in the United States, Australia, New Zealand, and the Caribbean. Personal information may be transferred to and processed in jurisdictions outside your country of residence. We take reasonable steps to ensure appropriate safeguards are in place for these transfers.

 

6. Cookies and Tracking Technologies

We use cookies to enhance website functionality and user experience.

• Essential cookies support core website functionality

• Analytics cookies, such as Google Analytics, help us understand site usage

• Marketing cookies support relevant communications through platforms such as HubSpot and LinkedIn

Where required by law, consent is obtained before placing non essential cookies. You may manage or disable cookies through your browser settings.

 

7. Data Retention and Security

Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy or to meet legal requirements.

We use reasonable physical, technical, and administrative safeguards to protect personal information. While we take appropriate security measures, no system can be guaranteed to be completely secure.

 

8. Your Privacy Rights

Depending on your location, including Canada, the European Union, Australia, New Zealand, and certain United States jurisdictions, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of personal information, subject to legal and contractual limitations

• Request a copy of your data in a commonly used, machine-readable format

• Opt out of marketing communications

We comply with applicable privacy and data protection laws in the jurisdictions where we operate.

To exercise your rights, please contact us using the information below.

 

9. Children’s Privacy

Our websites and services are intended for professionals and are not directed at individuals under the age of 16. We do not knowingly collect personal information from children.

 

10. Changes to This Policy

We may update this Privacy Policy from time to time. When material changes are made, the “Last Updated” date above will be updated and notice may be provided through our website.

 

11. Contact Information

For questions about this Privacy Policy or to exercise your privacy rights, please contact us at:

 

Univerus Software Inc.
Global Headquarters
202-3292 Production Way
Burnaby, BC V5A 4R4
Canada

Email: info@univerus.com
Phone: 1-604-471-2039